Frequently Asked Questions
This question is very important, and you must take the time to answer this safety aspect because it is essential to the success of a stay.
Our trips are organized with the utmost care with respect for local communities and our travelers. The safety and experience of our visitors and guests is our priority.
Travellers unfortunately tend to be influenced by the media, which convey a rather negative image of the African continent. Between poverty, wars, diseases, violence... all the negative stereotypes are there.
However, the whole Timuntu Travel team and its partners live in different African countries and we are super happy there. We regularly have the opportunity to travel, especially across the African continent, and the observation is clear! Africa has its equal nowhere else. This incredible continent has unimaginable natural and cultural riches. Those who really know this part of the globe will tell you about its warm people, the diversity of its landscapes and wildlife and above all the joie de vivre of Africans, despite the challenges they sometimes have to face on a daily basis.
His true story is very little known and must be revealed to the world because in reality it is extremely surprising. This is why it is important to find out about a destination yourself in order to know its reality. It is true that reliable sources are not always easy to find. To help you discover Africa as it really is, here is one: https://grandeurnoire.fr/.
Timuntu Travel's mission is to impact the world by highlighting the beauty of the African continent and allowing everyone to discover Africa in a different way.
Beyond offering you the opportunity to live the experience of a responsible trip, it also involves the transmission of our values and our riches. To do this, we must fight prejudices and go beyond clichés.
Our role is to advise you as best as possible, in complete transparency and benevolence. Living in Africa, we are fully aware of the steps that can or cannot be offered to you in the organization of your trip. Africa is no more dangerous than any other continent. As everywhere in the world, there are precautions to be taken and measures to be respected.
In Africa, we can find different ranges of accommodation such as bed and breakfasts, host families, eco lodges, 1 to 5* hotels. In Africa, you can find all kinds of accommodation like everywhere. That's why it's important to find out about your accommodation before confirming your trip.
In Africa, we can find different ranges of accommodation such as bed and breakfasts, host families, eco lodges, 1 to 5* hotels. In Africa, you can find all kinds of accommodation like everywhere. That's why it's important to find out about your accommodation before confirming your trip.
The associations and communities we support are in regular contact with us as part of the follow-up of their sustainable development project. We visited them and sometimes even tested them for several weeks before we committed. Each partner for all destinations is also in regular contact with the relevant organization and can meet with them at any time.
There are many sustainable projects you can support in Africa. The advantage of supporting one of Timuntu Travel's partners is that we have checked each project and these organizations are reliable. You can view sustainable projects on our website.
It depends on the projects you would like to be involved in, but most of these sustainable projects do not require special skills or knowledge. All you have to do is participate in the daily life of the organization.
We take care of domestic flights. We don't usually support international flights, but we can help you find the best fares for your tickets.
Be careful, you are not working. You're on holiday, so take advantage of it! Do not confuse solidarity tourism with volunteering or humanitarianism. It has nothing to do with it. To find out more, I invite you to read our blog article on this subject.
In the majority of African destinations, there are people who speak international languages such as English, French, Portuguese or others. In addition, if you have selected a guided tour, the guide speaks your language and will be able to translate some information for you if necessary. Sometimes you can also travel to places that are not known and where people do not speak your language. Regardless, you can ask a local guide to help you, or simply leave the moment as it is and enjoy the beauty of the different cultures. Enjoy the simplicity of an authentic moment.
As everywhere, it is possible to travel alone in Africa. We have a lot of solo travelers or backpackers who like to travel in Africa. Depending on the destination, we may recommend that you have a local guide or driver but it is not mandatory.
Africa is an ideal destination for children of all ages because there is sun, mountains, wildlife, landscapes, and above all, a very warm African people who know how to put you at ease. Traveling to Africa with Timuntu Travel allows your child to discover the diversity of Africa and its richness at all levels. A real opportunity to dive into the heart of an authentic Africa, in complete safety.
It depends on the solidarity projects you want to support. Some of them only accept children from the age of 14 if they are with their parents. Others need your help on site and are not suitable for toddlers!
Yes, we have a partner insurance company that can cover you in many cases, including COVID-19. There are also special rates for families.
The headquarters are based in Johannesburg, South Africa, but we have local partners in all 54 African countries.
We do not process visa applications, but we can provide you with all the required documents we have depending on your booking.
Depending on the destination, there may be mandatory vaccines such as yellow fever, or others... However, only your doctor knows your state of health and it is therefore strongly recommended to consult him or her before any trip.